TURNING TIME INTO VALUE: ENHANCING CUSTOMER EXPERIENCE THROUGH AVERAGE HANDLING TIME (AHT) OPTIMIZATION. Industry Xplore, [S. l.], v. 10, n. 2, 2025. DOI: 10.36805/pg666s98. Disponível em: https://journal.ubpkarawang.ac.id/index.php/teknikindustri/article/view/11162. Acesso em: 8 oct. 2025.