Web-based public complaints information system for Subang City
DOI:
https://doi.org/10.36805/bit-cs.v3i1.2072Keywords:
Public Complaints, Complaints, Information SystemsAbstract
The media currently limit public complaints, and some people find it difficult to convey or report events in the area. Complaints are still not fully using information technology media. This makes it difficult for the public to provide suggestions or submit complaints. The authors developed an information system for the public complaint process using the waterfall method from these problems. This system aims to create a Jatibaru village website and create a complaint website for the community so that complaints in the community can be conveyed properly through the complaints website. The public can review the complaints to determine whether the complaints have been processed or not. System development using the PHP and HTML programming languages. The final result of this study resulted in a public complaint information system so that the aspirations of the community were properly conveyed to the village government, all complaints would be discussed by the village apparatus to minimize complaints from the community, and with this system, it can also help monitor complaints submitted by the community.
Downloads
References
D. Haryanto and A. Nasihin, “Sistem Informasi Kearsipan Surat Masuk Surat Keluar di STIKes Mitra Kencana Kota Tasikmalaya,” J. Tek. Inform., vol. 6, no. 2, pp. 22–30, 2018.
B. Huda, “Sistem Informasi Data Penduduk Berbasis Android Dan Web Monitoring Studi Kasus Pemerintah Kota Karawang (Penelitian dilakukan di Kab. Karawang),” Buana Ilmu, vol. 3, no. 1, pp. 62–69, 2018, doi: 10.36805/bi.v3i1.456.
S. W. Mursalim, “Analisis Manajemen Pengaduan Sistem Layanan Sistem Aspirasi Pengaduan Online Rakyat (LAPOR) di Kota Bandung,” J. Ilmu Adm. Media Pengemb. Ilmu dan Prakt. Adm., vol. 15, no. 1, pp. 1–17, 2018, doi: 10.31113/jia.v15i1.128.
A. S. Cahyono, “Pengaruh media sosial terhadap perubahan sosial masyarakat di Indonesia,” J. ilmu Sos. ilmu Polit. diterbitkan oleh Fak. Ilmu Sos. Polit. Univ. Tulungagung, vol. 9, no. 1, pp. 140–157, 2016.
E. Widyawati, “Rancang Bangun Aplikasi Kependudukan Berbasis Web Di Desa Kedungrejo Waru-Sidoarjo,” J. Manaj. Inform., vol. 6, no. 1, 2016.
S. Anton, I. C. Alex, and N. Kristiawan;, “Sistem Penilaian Kinerja Pegawai dalam Pelayanan Nasabah pada (Sujarwo dkk.),” Penilaian, Sist. Pegawai, Kinerja Nasabah, Pelayanan Kinerja, Abstr. Lang. Unified Model., pp. 270–275, 2019.
C. Surya and S. Sara, “Jaringan Sistem Informasi Robotik Vol. 2, No. 02, September 2018,” Jar. Sist. Inf. Robot., vol. 2, no. 02, pp. 115–129, 2018.
D. Utama, A. Johar, and F. F. Coastera, “Minuman Restaurant Berbasis Client Server Dengan P Latform Android,” pp. 288–300, 2016.
A. Galih Pradana and S. Nita, “Rancang Bangun Game Edukasi ‘ AMUDRA ’ Alat Musik Daerah Berbasis Android Afista Galih Pradana Sekreningsih Nita,” Semin. Nas. Teknol. Inf. dan Komun., vol. 2, no. 1, pp. 77–80, 2019.
D. Kurniawan, A. L. Hananto, and B. Priyatna, “Modification Application of Key Metrics 13x13 Cryptographic Algorithm Playfair Cipher and Combination with Linear Feedback Shift Register (LFSR) on Data Security Based on Mobile Android,” Int. J. Comput. Tech.-–, vol. 5, no. 1, pp. 65–70, 2018.
Downloads
Published
Issue
Section
License
This work is licensed under a Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
