The Effect of Talent Management on Restaurant Performance with Employee Engagement as a Mediator Variable

  • Neneng Delis Fathonah Student of Doctoral Study Program in Management, Widyatama University
  • Asep Jamaludin Student of Doctoral Study Program in Management, Widyatama University
  • Fakhri Munziar Student of Doctoral Study Program in Management, Widyatama University
  • Cucu Hodijah Student of Doctoral Study Program in Management, Widyatama University
  • Sri Yulianti Student of Doctoral Study Program in Management, Widyatama University
Keywords: Talent Management, Employee Engagement, Restaurant Performance

Abstract

Objective: This research aims to determine and analyze the influence of talent management on restaurant performance with employee engagement as a mediator variable in the 10 Best Restaurants in Bandung City in 2023.

Design/methodology/approach: This research uses a quantitative approach with descriptive verification research. The purposive sampling technique took samples from employees who worked in the top 10 restaurants, with a total sample of 242 respondents. Samples were taken using incidental techniques, namely random sampling with the assumption of a match. Data analysis was carried out using SEM with Amos software

Findings: It is proven that talent management has a significant influence in improving restaurant performance. Talent management has a significant effect on increasing employee engagement. Employee engagement has a significant effect on improving restaurant performance. Talent management has a positive influence on restaurant performance through employee engagement at the 10 Best Restaurants in Bandung City in 2023.

Limitations: This research still has many shortcomings, especially in terms of variables it still tends to be simple, while there are still many variables that influence restaurant performance, therefore in terms of variables it must be further developed. Apart from that, the research subject must be further expanded, namely all restaurants in the city of Bandung, using a quota sampling technique so that it is more representative in covering the restaurant sector. Furthermore, in terms of hypotheses, the direction of the path still needs to be developed according to the support of theory and previous researchers.

Implications: In order to gain a competitive advantage in terms of the quality of human resources, restaurants in Bandung City need good management of the quality of human resources, especially in terms of talent management. Apart from that, restaurants must evaluate restaurant performance periodically

Originality/value: This research was actually conducted on the Top 10 Restaurants in Bandung City through a survey of employees. This research is the development of managerial aspects in improving restaurant performance through talent management.

Published
2024-05-20