THE EFFECT OF WORK-LIFE BALANCE AND WORKLOAD ON EMPLOYEE PERFORMANCE

Abstract

Work quality is very important in evaluating employee performance. Work quality includes speed in providing services, level of thoroughness in providing care, and other aspects that show employee competence and dedication to their duties.

This research will explore the extent to which the quality of work is reflected in the services provided at the Pratama Medika Stania Clinic in Belinyu City, Bangka Regency, Bangka Belitung Province.

Based on the results of the pre-questionnaire, researchers found that several employees needed help to divide their time between work and personal life. This can be caused by the many responsibilities that employees must bear at work and home. This is a problem at the Pratama Medika Stania Clinic because the factors that can influence employee performance are work-life balance and workload.

This research is quantitative, with the unit of analysis being the Pratama Medika Stania Clinic Employees. Data collection was carried out by distributing questionnaires to 25 employees.

The results of hypothesis testing state that work-life balance has a partial effect on employee performance, and workload has a partial effect on employee performance. In addition, work-life balance and workload simultaneously positively and significantly affect employee performance. So, the results of hypothesis testing have a positive influence both partially and simultaneously.